A Mythical World - Written & Illustrated by Kristen Schwartz
FAQ
When the wisdom of
past generations ceases to exist,
so too, shall we.
FREQUENTLY ASKED QUESTIONS
Do I have to have a Paypal account to make a purchase?
What about sales tax?
What kind of payment do you accept?
What is your return policy?
What happened to Faery Medicine Bookmarks?
What happened to Faery Medicine Wisdom and Faerytale Prints?
What happened to Faery Medicine Raw Silk Prints?
What is your privacy policy? or What do you do with the information that you collect?
Can I buy Faery Medicine in stores?
What is a Giclée?
What is a limited edition?
How much is shipping?
What media do you use on your originals?
Do you license your art to other publishers?
Can I place a wholesale order online?
What is Faery Medicine?
DO I HAVE TO HAVE A PAYPAL ACCOUNT TO MAKE A PURCHASE?
No, not at all. Paypal processes all transactions securely whether they are credit card purchases or Paypal and whether you have an account with them or not.
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WHAT ABOUT SALES TAX?
Orders shipped to California will be charged sales tax of 8.75%.
WHAT KIND OF PAYMENT DO YOU ACCEPT?
All major credit cards and Paypal.
WHAT IS YOUR RETURN POLICY?
Our aim is for you to love your purchase. If you are unhappy with it please contact Faery Medicine within 30 days so that we can give you instructions for returning your merchandise. Please let us know right away if anything was damaged in transit to you so that we can take the steps necessary to fix the problem.
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WHAT IS YOUR PRIVACY POLICY? OR WHAT DO YOU DO WITH THE INFORMATION THAT YOU COLLECT?
Any information that we collect is used only to process your order and give you the best service possible. Your information will not be sold or given away in any way. In fact, the only way that Faery Medicine will ever use your information for any other purpose is if you ask us to contact you when new art is on the website. In order to do that you would need to contact us and tell us that is what you want us to do. We also never have access to your credit card information. It is processed securely by PAYPAL.
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WHAT IS A GICLEE PRINT?
Giclée literally means spray of ink and that is how a giclée print is made, with a fine spray of ink. Technology has become accessible enough that affordable printmaking has been put into the hands of the artist where it should be. At Faery Medicine we use a seven color Epson inkjet printer which produces a quality of print that used to only be possible on an Iris printer - a printer worth thousands of dollars. Epson printers are able to capture incredible detail both in strokes and color. We are very proud to be able to offer affordable prints of such high quality.
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WHAT IS A LIMITED EDITION?
Buying a print that is part of a limited edition makes it more valuable after time because there will only ever be a certain number of prints produced. The full number of the edition is listed by each print in the Giclee Print link. Your print will be signed and numbered which is the seal of approval by the artist. You will also receive a certificate of authentication which is an official document that has all the information you will need if you ever decide to sell your print. Buying limited edition prints is an investment.
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HOW MUCH IS SHIPPING?
All shipping rates are based on First Class Mail. If you need your order shipped faster, please contact us.
SHIPPING RATES
| UNITED STATES | CANADA | EVERYWHERE ELSE |
|---|---|---|
| (First Class Mail) | (First Class Mail) | (First Class Mail) |
| up to $20 - $3 | up to $20 - $4 | up to $20 - $8 |
| up to $40 - $4 | up to $40 - $5 | up to $40 - $11 |
| up to $100 - $5 | up to $60 - $6 | up to $60 - $17 |
| over $100 FREE | up to $80 - $7 | up to $100 - $25 |
| up to $150 - $8 | up to $200 - $30 | |
| over $150 FREE | over $200 - $40 | |
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WHAT MEDIA DO YOU USE ON YOUR ORIGINALS?
Media varies from piece to piece. There is colored pencil in all of them. Some have pen and ink and acrylic airbrush. If you click on the image you want to know about, you will be taken to more information and the media will be listed on the right side with the size of the original illustration.
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DO YOU LICENSE YOUR WORK TO OTHER PUBLISHERS?
As an illustrator, Kristen does license her work to other publishers. If you are interested in licensing her work or commissioning a piece you can reach her here: contact@faerymed.com
CAN I PLACE A WHOLESALE ORDER ONLINE?
Not at this time, but you can order by email, phone, or fax. The minimum for wholesale orders is $100. If you would like more information about ordering wholesale CONTACT FAERY MEDICINE
WHAT IS FAERY MEDICINE?
You can read about Faery Medicine here: THE LEGEND OF FAERY MEDICINE and ABOUT FAERY MEDICINE
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CAN I BUY FAERY MEDICINE IN STORES? YES!
THE FOLLOWING STORES CARRY FAERY MEDICINE:
CALIFORNIA
Arcata, CA - Wild Berries Marketplace
Auburn, CA - Country Naturals
Chico, CA - Chico Natural Foods
Eureka, CA - Eureka Natural Foods
Felton, CA - New Leaf Community Market
Los Angeles, CA - Erewhon Natural Foods
Napa, CA - Inti
Napa, CA - Golden Carrot Natural Foods
Nevada City, CA - California Organics
Quincy, CA - The Giving Tree
Santa Barbara, CA - Blackbird
South Lake Tahoe, CA - Gaia-Licious
South Lake Tahoe, CA - Angel's Touch Massage
Squaw Valley, CA - Rainbow Bridge
Tahoe City, CA - Rainbow Bridge
ARIZONA
Tempe, AZ - Changing Hands Bookstore
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WHAT HAPPENED TO FAERY MEDICINE BOOKMARKS?
Bookmarks have not been selling as much and the sleeves for the bookmarks need to be purchased in large blocks. In order to continue making them the price was going to have to go up. We decided to discontinue them, but we still have a few left. Feel free to contact us for the one you are looking for.
WHAT HAPPENED TO FAERY MEDICINE WISDOM AND FAERYTALE PRINTS?
Wisdom and Faerytale Prints (8x10) were more popular at festivals and not as popular online. Faery Medicine is no longer doing festivals and the stock of prints was getting difficult to store. You can still order them for $10 a piece or 3 for $25. Contact us to place your order.
WHAT HAPPENED TO FAERY MEDICINE SILK PRINTS?
Faery Medicine Silk Prints are like treasures, but they are very time consuming to make and it was impossible to have prints in stock for every image. Sometimes they took more than two weeks to make depending on the weather and the luck of the printing process. There are still some available and there will be special editions available along the way. Feel free to contact Faery Medicine to check our stock or to inquire about availability of special editions.
If you are interested in more information about how Faery Medicine started read Legend.